:root{--bg-main:#061120;--bg-panel:#0c1b30c7;--bg-panel-soft:#142b4894;--brand-primary:#1687ff;--brand-primary-hover:#0b6fda;--status-ok:#24d18b;--status-warning:#f59f24;--status-critical:#ff4d5e;--text-main:#eef6ff;--text-muted:#91a5bd;--border-soft:#91a5bd38;--shadow-panel:0 22px 80px #00000057;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}:root[data-theme=light]{--bg-main:#e8eef6;--bg-panel:#ffffffd1;--bg-panel-soft:#f1f6fcc7;--brand-primary:#1463d8;--brand-primary-hover:#0f4fb0;--status-ok:#12865b;--status-warning:#bf720f;--status-critical:#c92f45;--text-main:#0d1b2d;--text-muted:#587087;--border-soft:#13284429;--shadow-panel:0 18px 60px #1d4e8129;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}*{box-sizing:border-box}html{min-width:320px}body{background:radial-gradient(circle at 12% 10%,#1687ff29,transparent 34%),linear-gradient(#6b84a814 1px,transparent 1px),linear-gradient(90deg,#6b84a814 1px,transparent 1px),var(--bg-main);color:var(--text-main);letter-spacing:0;background-size:auto,34px 34px,34px 34px,auto;margin:0;font-family:Arial,Helvetica,sans-serif}button,input,textarea,select{font:inherit}button{border:0}a{color:inherit;text-decoration:none}.appShell{grid-template-columns:280px minmax(0,1fr);min-height:100vh;display:grid}.sidebar{border-right:1px solid var(--border-soft);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:#030a16e0;height:100vh;padding:22px 16px;position:sticky;top:0;overflow-y:auto}:root[data-theme=light] .sidebar{background:#0d1c30f0}.brandBlock{align-items:center;gap:13px;min-height:72px;padding:8px 8px 18px;display:flex}.logoMark{background:linear-gradient(135deg,var(--brand-primary),#4cc3ff);color:#fff;border-radius:8px;place-items:center;width:88px;height:42px;font-size:18px;font-weight:900;display:grid}.brandBlock strong,.brandBlock span{display:block}.brandBlock strong{color:#fff;font-size:15px}.brandBlock span{color:#9fb4cd;margin-top:3px;font-size:12px}.nav{gap:7px;padding:14px 0;display:grid}.nav a,.nav button{color:#bfd0e5;cursor:pointer;text-align:left;background:0 0;border:1px solid #0000;border-radius:8px;align-items:center;gap:10px;min-height:42px;padding:10px 12px;display:flex}.nav a.active,.nav a:hover,.nav button.active,.nav button:hover{color:#fff;background:#1687ff26;border-color:#1687ff57}.sidebarFooter{background:#ffffff0d;border:1px solid #ffffff1a;border-radius:8px;margin-top:18px;padding:14px}.sidebarFooter span,.sidebarFooter strong{display:block}.sidebarFooter span{color:#9fb4cd;font-size:12px}.sidebarFooter strong{color:#fff;margin-top:4px}.mainArea{align-content:start;gap:18px;min-width:0;padding:22px;display:grid}.topbar{border:1px solid var(--border-soft);min-height:92px;box-shadow:var(--shadow-panel);background:linear-gradient(90deg,#040d1ce6,#0b2544c2);border-radius:10px;justify-content:space-between;align-items:center;gap:18px;padding:18px;display:flex}:root[data-theme=light] .topbar{background:linear-gradient(90deg,#ffffffe6,#e4effdd1)}.titleBlock{min-width:0}.eyebrow{color:var(--brand-primary);text-transform:uppercase;margin-bottom:5px;font-size:11px;font-weight:800;display:block}h1,h2,h3,p{margin-top:0}h1{margin-bottom:5px;font-size:30px;line-height:1.1}h2{margin-bottom:0;font-size:19px}h3{margin-bottom:6px;font-size:15px}.titleBlock p,.kpiCard p,.moduleCard p,.muted{color:var(--text-muted)}.titleBlock p{margin-bottom:0;line-height:1.45}.topControls{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:10px;display:flex}.toolbarSelect{gap:5px;min-width:132px;display:grid}.toolbarSelect span{color:var(--text-muted);text-transform:uppercase;align-items:center;gap:6px;font-size:11px;font-weight:700;display:flex}.toolbarSelect select,.field select,.field input,.field textarea{width:100%;min-height:38px;color:var(--text-main);background:var(--bg-panel-soft);border:1px solid var(--border-soft);border-radius:8px;padding:0 10px}.field textarea{resize:vertical;min-height:110px;padding:10px;line-height:1.45}.toolbarSelect select:focus,.field select:focus,.field input:focus,.field textarea:focus{border-color:var(--brand-primary);outline:2px solid #1687ff59}.brandButton{color:#fff;background:var(--brand-primary);cursor:pointer;white-space:nowrap;border-radius:8px;justify-content:center;align-items:center;gap:8px;min-height:38px;padding:0 14px;font-weight:800;display:inline-flex}.brandButton:hover{background:var(--brand-primary-hover)}.brandButton:disabled{cursor:not-allowed;opacity:.55}.brandButton.full{width:100%}.ghostButton{min-height:38px;color:var(--text-main);background:var(--bg-panel-soft);border:1px solid var(--border-soft);cursor:pointer;white-space:nowrap;border-radius:8px;justify-content:center;align-items:center;gap:8px;padding:0 12px;font-weight:800;display:inline-flex}.ghostButton:hover{border-color:#1687ff70}.notice{border:1px solid var(--border-soft);border-radius:9px;padding:12px 14px;font-weight:800}.status-ok{color:var(--status-ok)}.status-warning{color:var(--status-warning)}.status-critical{color:var(--status-critical)}.kpiGrid{grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;display:grid}.glassCard{background:var(--bg-panel);border:1px solid var(--border-soft);min-width:0;box-shadow:var(--shadow-panel);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border-radius:10px;padding:18px}.kpiCard{gap:5px;min-height:118px;display:grid}.kpiCard span{color:var(--text-muted);text-transform:uppercase;font-size:12px;font-weight:700}.kpiCard strong{font-size:30px}.kpiCard p{margin-bottom:0;font-size:13px}.sectionHeader{justify-content:space-between;align-items:center;gap:14px;margin-bottom:16px;display:flex}.sectionHeader.compact{margin-bottom:4px}.statusBadge,.softBadge{background:var(--bg-panel-soft);border:1px solid var(--border-soft);text-transform:uppercase;border-radius:999px;align-items:center;gap:7px;min-height:30px;padding:0 10px;font-size:12px;font-weight:800;display:inline-flex}.statusBadge.ok{color:var(--status-ok)}.statusBadge.warning{color:var(--status-warning)}.serviceGrid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.statusTile{background:var(--bg-panel-soft);border:1px solid 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minmax(0,1fr);gap:10px;display:grid}.editPanel{border-color:#1687ff5c}.formColumns{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.formActions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:10px;display:flex}.tableScroller{border:1px solid var(--border-soft);border-radius:9px;width:100%;min-width:0;max-width:100%;overflow-x:auto}.nocTable{border-collapse:collapse;width:100%;min-width:860px}.nocTable th,.nocTable td{border-bottom:1px solid var(--border-soft);text-align:left;vertical-align:middle;white-space:nowrap;padding:11px 12px}.nocTable th{color:var(--text-muted);text-transform:uppercase;background:#ffffff09;font-size:11px;font-weight:900}:root[data-theme=light] .nocTable th{background:#1446780f}.nocTable td{color:var(--text-main);font-size:13px}.nocTable td strong,.nocTable td span{display:block}.nocTable td span{color:var(--text-muted);margin-top:3px;font-size:12px}.statusDot{background:var(--text-muted);border-radius:50%;width:8px;height:8px;margin-right:7px;display:inline-block}.statusDot.ok{background:var(--status-ok)}.statusDot.warning{background:var(--status-warning)}.tableActions{flex-wrap:wrap;align-items:center;gap:7px;display:flex}.tableAction{color:#fff;cursor:pointer;background:#1687ffd6;border-radius:7px;align-items:center;gap:6px;min-height:32px;padding:0 10px;font-weight:800;display:inline-flex}.tableAction.secondary{color:var(--text-main);background:var(--bg-panel-soft);border:1px solid #1687ff3d}.tableAction.danger{color:var(--status-critical);background:#ff4d5e2e;border:1px solid #ff4d5e57}.emptyState{color:var(--text-muted);text-align:center;padding:20px 0;display:block}.diagnosticList{gap:12px;margin-top:14px;display:grid}.diagnosticItem{background:var(--bg-panel-soft);border:1px solid var(--border-soft);border-radius:8px;min-width:0;padding:12px}.diagnosticItem div{flex-wrap:wrap;justify-content:space-between;gap:12px;min-width:0;margin-bottom:10px;display:flex}.diagnosticItem span{color:var(--text-muted);font-size:12px}.textOk{color:var(--status-ok)}.textWarning{color:var(--status-warning)}pre{color:#d8e7ff;white-space:pre-wrap;overflow-wrap:anywhere;background:#020812eb;border:1px solid #91a5bd29;border-radius:8px;max-width:100%;max-height:240px;margin:0;padding:12px;font-size:12px;line-height:1.5;overflow:auto}.moduleGrid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.moduleCard{background:var(--bg-panel-soft);border:1px solid var(--border-soft);border-radius:8px;grid-template-columns:28px minmax(0,1fr);gap:11px;padding:13px;display:grid}.moduleCard span{text-transform:uppercase;margin-bottom:7px;font-size:11px;font-weight:900;display:inline-block}.moduleCard span.ok{color:var(--status-ok)}.moduleCard span.warning{color:var(--status-warning)}.moduleCard p{margin-bottom:0;font-size:13px;line-height:1.35}.settingsGrid{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}.configCard{gap:16px;display:grid}.configTitle{grid-template-columns:34px minmax(0,1fr);align-items:start;gap:12px;display:grid}.configTitle h2{margin-bottom:9px}.configRows{gap:8px;display:grid}.configRow,.policyItem{background:var(--bg-panel-soft);border:1px solid var(--border-soft);border-radius:8px;justify-content:space-between;align-items:center;gap:12px;min-width:0;min-height:38px;padding:9px 11px;display:flex}.configRow span,.policyItem span{color:var(--text-muted);text-transform:uppercase;font-size:12px;font-weight:800}.configRow strong,.policyItem strong{color:var(--text-main);text-align:right;overflow-wrap:anywhere;font-size:13px}.settingsWide{grid-column:1/-1}.policyGrid{grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;display:grid}.ticketGrid{grid-template-columns:minmax(280px,.36fr) minmax(0,1fr);gap:14px;min-width:0;display:grid}.ticketQueue,.conversationPanel{min-height:620px}.ticketList{gap:10px;max-height:520px;padding-right:4px;display:grid;overflow-y:auto}.ticketCard{width:100%;color:var(--text-main);background:var(--bg-panel-soft);border:1px solid var(--border-soft);cursor:pointer;text-align:left;border-radius:8px;gap:7px;padding:12px;display:grid}.ticketCard.active,.ticketCard:hover{background:#1687ff1f;border-color:#1687ff85}.ticketCard strong,.ticketCard em,.ticketCard small{display:block}.ticketCard em{color:var(--text-main);text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-style:normal;overflow:hidden}.ticketCard small{color:var(--text-muted);font-size:12px}.messageTimeline{border:1px solid var(--border-soft);background:#02081259;border-radius:8px;gap:10px;max-height:390px;padding:12px;display:grid;overflow-y:auto}.autoRefreshNote{margin-bottom:12px;font-size:12px}:root[data-theme=light] .messageTimeline{background:#ebf4ff8f}.messageBubble{background:var(--bg-panel-soft);border:1px solid var(--border-soft);border-radius:8px;gap:5px;width:min(78%,680px);padding:11px 12px;display:grid}.messageBubble.outbound{background:#1687ff33;border-color:#1687ff73;justify-self:end}.messageBubble span,.messageBubble small{color:var(--text-muted);font-size:12px;font-weight:800}.messageBubble p{color:var(--text-main);white-space:pre-wrap;margin-bottom:0;line-height:1.45}.replyComposer{gap:12px;margin-top:14px;display:grid}.publicPolicy{align-content:start;gap:18px;width:min(980px,100% - 32px);min-height:100vh;margin:0 auto;padding:30px 0;display:grid}.policyHero{border:1px solid var(--border-soft);min-width:0;box-shadow:var(--shadow-panel);background:linear-gradient(90deg,#040d1ce6,#0b2544c2);border-radius:10px;grid-template-columns:150px minmax(0,1fr);align-items:center;gap:22px;padding:20px;display:grid}:root[data-theme=light] .policyHero{background:linear-gradient(90deg,#ffffffeb,#e4effdd6)}.policyBrand{color:#fff;background:linear-gradient(135deg,var(--brand-primary),#4cc3ff);border-radius:8px;align-content:center;place-items:center;gap:4px;min-height:78px;font-size:28px;font-weight:900;display:grid}.policyBrand span{text-transform:uppercase;font-size:11px;font-weight:800}.policyContent{gap:8px;display:grid}.policyContent h2{margin-top:14px}.policyContent p{color:var(--text-main);line-height:1.62}.policyContent a{color:var(--brand-primary);font-weight:800}@media (max-width:1180px){.appShell{grid-template-columns:240px minmax(0,1fr)}.kpiGrid{grid-template-columns:repeat(2,minmax(0,1fr))}.formGrid,.lowerGrid{grid-template-columns:1fr}}@media (max-width:820px){.appShell{grid-template-columns:1fr}.sidebar{height:auto;max-height:320px;position:relative}.topbar{flex-direction:column;align-items:flex-start}.topControls{justify-content:stretch;width:100%}.toolbarSelect,.brandButton{flex:150px}.serviceGrid,.moduleGrid,.settingsGrid,.policyGrid,.policyHero,.formColumns,.ticketGrid{grid-template-columns:1fr}.ticketQueue,.conversationPanel{min-height:auto}.messageBubble{width:100%}}@media (max-width:560px){.mainArea{padding:14px}.kpiGrid,.fieldPair{grid-template-columns:1fr}h1{font-size:25px}.glassCard,.topbar{padding:14px}}